Terms of Sale


This website allows customers to purchase a wide range of fan products.


Our Privacy Policy details how we handle your personal information, and it's available on our Privacy page.


For information about the security measures we take to protect your data, please refer to our Security page.


At Fans R Us, we are dedicated to ensuring the satisfaction of all our customers. If, in the rare event, a warranty issue arises, we guarantee a quick, professional, and ethical resolution. To address any concerns, simply contact us through our Contact page. Our staff will respond and work to resolve the issue within two business days. For more details, please visit our Warranty page.

Our warranty does not cover the following situations:

  • Products used contrary to the manufacturer's instructions.
  • Products not installed by a qualified, licensed electrician.
  • Residential products used in a commercial environment.
  • Residential products used continuously for more than 8 hours.

Returns and Exchanges

Under warranty, faulty products will be exchanged at no cost. Please report a faulty product within 2 calendar days of delivery.

Refunds will be issued if the information on our website is found to be incorrect. However, products cannot be returned or exchanged in the following situations:

  • Misinterpretation of product specifications on our website.
  • Assuming features that were not present on our website.
  • Disapproval of the product's color or size.
  • Change of mind.
  • Minor variations in color between the computer screen and the actual product.

To initiate a returns claim, please use our Contact page and follow the instructions provided by our staff.

Shipping and Delivery

Orders are typically dispatched from our warehouse within 1 to 3 business days. While we strive to ensure prompt delivery, unforeseeable factors, such as location, courier errors, or unavailability for delivery, may occasionally cause shipping delays. We cannot accept returns if delivery is delayed due to such unforeseeable factors.

To ensure successful delivery, the provided address must be accessible to couriers, and a responsible adult must be present to receive the goods. We do not deliver to PO Boxes. If a courier is unable to deliver your order, Fans R Us reserves the right to charge redelivery costs.

Authority To Leave

If you specify an "Authority To Leave" for your delivery, where the parcel can be left if no one is available to accept it, please note that Fan R Us is not liable for theft or damage in such cases.


We reserve the right to restrict access to the website from time to time.


Prices are subject to change without prior notice.

Ownership of Products Sold

Ownership of all products sold by Fans R Us only transfers to the customer upon full payment. In case of default on any payment, we reserve the right to retrieve the products from the customer at the customer's expense. A notice of three days will be provided to the customer for payment before retrieval.

External Links

This website may link to external sites, but we hold no responsibility for these sites or any damages that may result from their use.

Prohibited Content

We prohibit the posting of malicious, obscene, offensive, or illegal content, including racist and pornographic material. We reserve the right to remove such content and terminate user accounts for violations.

Criminal Offenses

Users must not commit or encourage criminal offenses while using this website.

Virus Protection

Posting or distributing viruses, trojans, worms, or harmful materials is strictly prohibited.

Copyright and Trademarks

Users must respect copyright and trademark laws, and not infringe on proprietary rights while using this website.

Advertising and Spam

Unsolicited advertising or spam is not allowed on this website.

Prohibited Activities

You are strictly prohibited from engaging in any denial-of-service attacks while using this website. We hold no liability for any such malicious activity.

Intellectual Property Rights

All content on this website is the intellectual property of Fans R Us or its licensors and is safeguarded by global copyright laws. You are not authorized to publish, distribute, or reproduce any content or its copies in any format. Reverse engineering, decompiling, or creating derivative works based on the website's content is strictly forbidden.


We retain the right to close accounts if users attempt to conceal the use of multiple accounts or disrupt our services. This includes suspending, terminating, or deleting contributions on the website. To register, you must be 18 years or older.

Advertising Agreement

By advertising with Fans R Us, you grant us a royalty-free, perpetual right and license to use, reproduce, modify, publish, translate, and create derivative works based on your advertising content.

Accuracy and Pricing

We make every effort to ensure the accuracy of all information and prices displayed on this website. In the event of a price error for ordered goods, you will have the option to confirm your order at the correct price or cancel it. If we are unable to contact you, we will consider the order canceled. If you have already paid for the goods, you will receive a full refund.

Product Availability

Occasionally, a specific product model may not be available. In such cases, the buyer can choose to wait for the product to become available, or opt for an alternative model. Any price difference will be refunded accordingly.

Amendments to Services

We reserve the right to amend, remove, or modify the services or any part of this website at our absolute discretion, without prior notice.


The material presented on this website is provided without any guarantees, conditions, or warranties regarding its accuracy. To the fullest extent permitted by law, Fans R Us and its advertisers expressly disclaim all implied conditions, warranties, and other terms. We shall not be liable for any damages, whether direct, indirect, special, consequential, punitive, or incidental, arising from the use, inability to use, performance, or failures of this website. This includes damages related to loss of use, profits, data, intangibles, goodwill, reputation, or the cost of substitute goods and services. This disclaimer does not affect our liability for negligence, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law. In the event that any part of these terms is deemed unenforceable, the remaining clauses shall remain in full force and effect.


These terms and conditions are governed by the laws of Australia. In the case of any dispute or claim related to these terms and conditions, the Australian courts shall have exclusive jurisdiction.